UK AI JobsExpected · in use · happened
UK AI Jobs/Government Services/Civil Service administrative officer
Shrinks with AI

Civil Service administrative officer

41.7K UK workers · typical pay £28,000 · entry route GCSEs grades 4-9 (A*-C). Projected decline of -13% to 2035.

How AI is actually used here · measured · Anthropic Economic Index
53%
Augmentation
AI mostly assists
5.4×
Time compression
~3.3h → ~36min
2.52/5
AI autonomy
how hands-off it runs
47%
Automation
of measured usage
How the collaboration splits · the six measured modes
directive 26%learning 25.3%task iteration 23.8%feedback loop 20.7%validation 3.1%unclassified 1.2%
What people make with AI here
explanation / answer31%document / report28%advice / recommendation13%

Real Claude.ai usage mapped to this occupation's SOC group, Apr+May 2026, CC-BY. Claude users only; task times model-estimated; augment/automate is how AI is used, not a count of jobs lost. Method →

Facts · ONS + NCS
UK workers (2024)
41.7K
Median pay
£28.0K
Our scored call · a labelled hypothesis, not a measurement
AI exposure
8 / 10
Elasticity
2 / 10
2035 outlook
-13%
Exposure · 8/10
Why AI can do the work

The role consists almost entirely of digital information processing, such as updating records, researching information, and handling online enquiries, which are tasks highly susceptible to AI automation. While public sector procurement cycles may slow immediate implementation, the core functions of data entry, scheduling, and routine communication are within the current capabilities of LLMs and automated systems.

Elasticity · 2/10
Gated by regulation
Whether demand expands when it gets cheaper

Output is strictly determined by the volume of statutory cases, citizen applications, and internal government headcount rather than the cost of processing.

Trajectory to 2035

Headcount contracts -20%, an Anti-Jevons curve.

Adoption scenario
×1.00 · Consensus

Change the scenario in the nav to reshape this curve.

Headcount projection · 2024 → 2035
Baseline 41.7K workers (2024) · % change vs baseline
Peak 2024 +0%2035 -20%
-20%2024202620282030203220342035-23%+0%+8%-20%
Peak headcount
2024
+0% vs 2024
2035 endpoint
-20%
33.4K workers
Time to −10%
2031
First year ≤ −10%
Total wage pool
£1.2B
pay × jobs
Where this role lives

UK employment share by region, SOC-joined to 4111.

North West
45.5K · 20.3%
Yorkshire and The Humber
22.5K · 10%
Wales
21.8K · 9.7%
South East
20.9K · 9.3%
Scotland
19.2K · 8.5%
West Midlands
16.9K · 7.5%
Northern Ireland
16.7K · 7.4%
London
14.7K · 6.5%
Gender split

Relatively balanced: 58.0% women.

96.8K women · 58%70.1K men · 42%
slug: civil-service-administrative-officer · dataset 2026.03 · CC-BY-4.0